Free Shipping & Returns
If you opted in for a free ring sizer, you will first receive two shipments in total.
First, you will receive your ring sizer along with directions on how to submit your size. Follow the instructions or visit www.nanacomen.com/submitsize to digitally submit your ring size.
Once you submit your size, please allow 2-3 business days for our team to process your ring order. Once your ring is shipped, a secondary shipping confirmation email with a tracking number will be sent to your email.
Shipping and returns within the United States is free and takes around 3-5 business days.
Shipping time and rates may vary for orders to be shipped outside of United States. Customer is responsible for any applicable customs duties or taxes.
If a package is returned to us due to refusal of custom fees, duties and taxes, a refund will not be issued.
Once your order is processed, you will receive a confirmation email with an order number and a tracking number. Please note, it may take a couple of days for the tracking to update.
If you have any questions regarding shipping and returns, please email us at firstname.lastname@example.org.
You have 14 days to return your ring for a full refund and 30 days to exchange your ring. No questions asked. Fill out the form below to receive your free shipping label and get the process started.